Retail Motor Law

RML - A Unique Combination of Motor Industry and Legal Expertise
Customer uses spare key to take vehicle without paying .
Monday, 25 July 2016 10:10

We repaired a car and parked it outside waiting for the owner to pay before he collected the car. We never let cars go unless we receive payment and if a customer wants to inspect our work we always send an employee with the keys so that the customer cannot simply drive a car away until our invoice is paid.

Unfortunately the customer, seen on CCTV, returned with a duplicate key and drove the car away without paying our invoice. We called him in the morning to say the repair had been completed; he came in the afternoon and took the vehicle.

What can we do?

Read more...
 
Employee using company equipment out of hours without permission.
Monday, 18 July 2016 09:43


Really appreciate your bulletins, just wondered whether you could answer my question, last week I discovered that one of our employees, who is a key holder, has been entering the premises and taking equipment to use on jobs that he is doing in his own time.

I have checked his contract, which is quite short only a few pages, but there is nothing in it which helps. I have been thinking of updating our employment contracts for some time but never actually get around to it.

What should I do, can I discipline him?

Read more...
 


Page 8 of 57

You are here: Home

RML Debate latest

End of Jury Trials for minor offences?
The Law Society has criticised the proposal by the Commissioner for Victims of Crime to end jury trials for minor crimes, warning that a convictio...
Compromise Agreements under the Equality Act
Every Employment lawyer is talking about it, so I thought a posting might be useful. On a literal interpretation of s147(5)(d) of the Equality ...
More...

Frequently Asked Questions