Every commercial vehicle sales department will have complaints; some complaints have significant financial implications and cause damage to your business' reputation.
By offering your General / Sales Manager direct access to the RML Helpline you can be assured that they are receiving the best legal advice available to the industry. Let RML draft the responses to any letters of complaint, our letters will be emailed to your manager who can amend or send as they see fit.
Our professionally drafted letters protect your business and allow your employees to concentrate upon their primary function.
By offering your employee access to RML you will also be able to demonstrate that as an employer you are seeking to support your employees. Access to RML can help remove stress from your management team. Removing stress from the working environment should be a priority for all employers due to the rising cost of absences related to Stress.
Stress related absence can also result in HR and Employment Law issues, RML subscription also allows access to advice in these areas.
RML can provide advice, when needed, in several Motor Industry specific areas. These include dealing with Supplier problems (incorrectly supplied equipment or equipment failures), disposal of uncollected vehicles, and a variety of business issues including the recovery of bad debts.
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