Our employment contracts have not been updated for at least 15 years, should we update our employment contract? If so how do we change them?

It would be sensible to review your employment contract and amend them in light of the changes that have arisen in employment law over the last 15 years, to ensure they are compliant with legislation.

Some terms within the contract can be changed without the agreement of the employee. For example the holiday term in your old contract may not provide minimum holidays. However due to legislation changes all employees are entitled to a minimum holiday entitlement.  

Initially you will be required to read your employment contract and then review the existing contract to identify what changes may need to be made. This can be quite a time consuming exercise and unfortunately if you are not aware of the law surrounding employment rights you are unlikely to know what changes need to be made.

We have provided a customer with a free courtesy car whilst we have repaired their vehicle. Their car is ready for collection but they have failed to return our courtesy car and collect their car, which is sitting on our premises taking up space.

What should we do?

We have employed a new Paint Technician,  and someone suggested that we ought to go through an ‘induction’ with him. I am not really sure whether we need to do an induction, the Painter is mature and knows the industry.

Should we go through an induction, I am pretty busy and surely there are more profitable ways to fill my days?

A customer recently recorded the entire repair process on an ‘in car’ camera. The customer was happy with the service provided but we wondered if it is appropriate to allow customer’s in car cameras to record events in the workshop?

The ultimate decision as to whether ‘in car’ cameras and recording equipment should be allowed into the workshop should be decided by the repairer who owns and/or operates from the premises. Whatever you decide your employees should be made aware that their action may be recorded and that they should be vigilant for ‘in car cameras’.